Shipping Policy

Effective Date: 01 August 2025

At LIVIKON, we’re committed to delivering your favorite health, wellness, and personal care products in the fastest and safest way possible. Please review our shipping policy below to understand how your orders are processed and shipped.

🚚 1. Shipping Locations

We currently ship to all serviceable pin codes across India, including metro cities, tier-2/3 towns, and remote regions via trusted courier partners.

📍 International shipping is currently not available.

⏱️ 2. Order Processing Time

All orders are processed and dispatched within 24–48 hours (working days only).
Orders placed on Sundays or public holidays will be processed on the next working day.

⏳ During high-sale periods or unforeseen delays, processing time may extend slightly, and we appreciate your patience.

🚀 3. Estimated Delivery Time

Location Type	Estimated Delivery Time
Metro Cities	2–4 working days
Tier 2 & 3 Cities	4–6 working days
Remote Areas / NE States	5–8 working days

⏳ Please note: Actual delivery time may vary based on courier load, weather conditions, or pin code accessibility.

💰 4. Shipping Charges

Standard Shipping: ₹49 on orders below ₹499
Free Shipping: On all prepaid orders above ₹499
COD Orders: ₹50 additional COD fee (if applicable)

🏷️ Free shipping offers may be subject to limited-time promotions.

📦 5. Tracking Your Order

Once your order is shipped, you’ll receive:

A shipping confirmation email/SMS/WhatsApp
Tracking ID & link to monitor delivery in real-time

You can also track your order by logging in to your Livikon account or visiting the Order Tracking page.

🔄 6. Delivery Attempts

Our courier partner will attempt up to 2 deliveries. If the package remains undelivered, it will be marked as RTO (Return to Origin).

📞 In case of non-delivery, we’ll try to contact you via call/WhatsApp. Please ensure your phone number is active and reachable.

🛑 7. Wrong Address or Unreachable Customer

If the customer provides an incorrect/incomplete shipping address or is unreachable at the time of delivery, Livikon is not liable for delays or losses. Additional re-shipping charges may apply.